Terms & Conditions
Modules Support Policy
Ayasoftware offers 4 months of free support from the purchase date for every extension legally purchased from Ayasoftware. Without any additional charge, Support team shall provide to Customer, all reasonably necessary written consultation requested, in connection with use and operation of an Ayasoftware module or any problems therewith, within the above-stated period of time.
Support team reserves the right to ignore any appeals or requests that do no comply with the present conditions.
Product Upgrades
We provide our customers with 1 year of unlimited free updates of the product they buy. Ayasoftware does not incur any liability for untimely notification of new versions and upgrades for purchased Ayasoftware modules.
Refunds
Customer may demand a refund (less $0.30 refund fee) for any Ayasoftware module within a 15-day period from the date of purchase. Any clarification of Customer's refund claim within the 15-days period is optional .
Ayasoftware will check the compliance of all License information before resolving money refund issue.
Ayasoftware reserves the right to deny money refund claimed within the stated period if Customer's License info is incomplete and/or incorrect. Refund requests submitted after the expiration of the 15 days period shall not be accepted.
Refunds of money charged for custom installation service or custom developments shall not be issued.
Any use of the plugin after the refund is considered as Copyright infringement.
Once you receive your refund, you agree to accept an injunction to enjoin you from its further use and to pay all costs (including but not limited to reasonable attorney fees) to enforce our revocation of your license and any damages suffered by us because of your misuse of the Software.
Support and web forms language
All messages sent in a language other than English will be automatically deleted. Please kindly translate your messages before you send them to us.
Intellectual property
All the modules modified or not, are property of Ayasoftware, Clients are not allowed to resell the modules bought from this site.
Modules are for personal use only!
Multiple domains license does not apply for Magento solution providers. Magento solution providers must buy a new license for each new client.
If you want to resell our modules, please contact us first before you buy the module.
Limitation of liability
The plugin works out of the box for many of our customers (95%), if it does not work for you, we can always help you or send you your money back.
If you decide to keep it, Ayasoftware shall NOT be liable for any development costs required to customize the plugin to meet your needs.
In no event shall Ayasoftware be liable for damages (including, without limitation,
lost profits, business interruption, or lost information) rising out of 'Authorized Users'
use of or inability to use the Ayasoftware products, even if Ayasoftware has been advised of
the possibility of such damages.
Clients are responsible for their system backup if they decide to use our customization service, so that we can rollback if something goes wrong.
In no event will Ayasoftware be liable for prosecution arising from use of the Software
against law or for any illegal use.
Magento Store Assistant (MCP service)
This section applies from September 14, 2026 to the Magento Store Assistant, our Model Context Protocol (MCP) service that lets AI assistants such as ChatGPT, Claude and Codex work with your Magento store.
What the service does. The Magento Store Assistant exposes tools that read and, where you allow it, change data in a Magento 2 store that you connect to your Ayasoftware account. The assistant acts only in response to requests made through an AI client you have authorised.
Your store, your responsibility. You may only connect a store that you own or are authorised to administer, and you are responsible for the integration token you provide and the permissions it carries. Actions performed through the service using your credentials or a connection you approved are treated as your actions. Tools that create, update, cancel or delete data are labelled as such; review what your AI assistant proposes before approving a change, and keep backups of your store.
Third-party AI platforms. Your use of ChatGPT, Claude, Codex or any other client is governed by that platform's own terms. We are not responsible for how those platforms interpret your instructions, present results, or handle the data they receive from the service.
Access and billing. Use of the service requires an active Ayasoftware account in good standing. New accounts include a free trial; afterwards a subscription is required. Subscription terms, pricing and cancellation are shown in your dashboard and are subject to the sections above.
Acceptable use. You must not use the service to access data you are not entitled to, to circumvent rate limits or security measures, to send unlawful content into a store, or to interfere with the operation of the service or other customers' stores. We may suspend access that we reasonably believe violates these terms.
Availability and changes. The service is provided "as is" and may change as Magento, MCP or the AI platforms evolve. We aim for high availability but do not guarantee uninterrupted operation, and we may add, modify or retire tools with reasonable notice where practical.
Data. How we handle account information, store credentials and the store data processed by the service is described in our privacy policy.